We understand that on rare occasions damages or the wrong merchandise is received by the customer and in that event your customer will either be sent out the correct item or refunded if we no longer have the item in stock for replacement.
Notify our customer service at firstname.lastname@example.org and be prepared to provide pictures of damaged goods and/or wrong merchandise received for immediate rectification.
You have the decision with your boutique to make sales final or offer returns to your customers. In the event you offer returns this will be handled by your side of the business. Our warehouse does not accept returns.